A list of basic tools useful for troubleshooting network issues at each layer of the network OSI model.
Layer 1 – Physical
lspci | grep Ethernet #Verify that a network card is detected on PCI systems lsusb/lsmod #Useful to identify devices on non-PCI systems (eg Raspberry Pi) lsmod | grep rfkill #Raspberry Pi specific module for Wireless device ip link #display interface information - look for NO CARRIER entries to determine network connectivity
Layer 2 – Data Link
ip neighbor (deprecating arp -a) #display table of MAC address to IP translations (ARP table) MAC addresses can be run through online Wireshark OUI tool to identify manufacturer. ethtool eth0 | tail #Displays connectivity and speed at Data Link layer
Layer 3 – Network Layer
ip address (deprecates ifconfig) #ensure device has an IP address, gateway, etc dhclient eth0 -v #request IP address from DHCP server ping -c 5 <gateway> #determine connectivity to the gateway ip route show #display available routes ip route get to 169.254.0.0/16 from 192.168.1.15 #determine if local interface can reach external interface tracepath -n -m 4 126.96.36.199 #make 4 hops towards 188.8.131.52 to confirm external access nslookup mrnoobot.com / host mrnoobot.com #ensure DNS lookups are being performed accurately.Requests may be filtered or /etc/hosts file may be inaccurate ufw status (use gufw for GUI) / systemctl status firewalld #check firewall status; check if firewall blocks connection ifdown eth0 / ifup eth0 #bring down / up network interface #if working remotely and only one network interface, use: ifdown eth0; ifup eth0 #bring down eth0 then immediately bring back up #where removing an interface completely, the entry should be edited in the /etc/network/interfaces file (comment out or remove) then restart service /etc/init.d/networking restart
Layer 4 – Transport
ss -tln #determine open ports by number netcat 192.168.1.15 22 #probe port 22 of remote host
Layer 5 – Session
Layer 6 – Presentation
Layer 7 – Application
Remaining layers are handled by software. Check program settings; non-standard port configurations in config files or proxy settings, as examples.